DELIVERY & RETURNS
Delivery Policy The majority of products displayed on the website are held in stock and will be dispatched as soon as possible – normally this will be within 48 hours of the order being processed. Should there be a delay in dispatching your item/s we will get in contact and keep you updated. Please allow up to 14 days for delivery. Most items should reach you within 3-5 working days however in the event of bank holidays, postal strikes etc we ask you to please allow extra time for your delivery to reach you.
Returns Policy Refunds should be returned within 14 days of the invoice date in a perfect, unused condition in the original packaging and all labels attached. We will then be happy to exchange or refund you with the product price. This does not affect your statutory rights.
Please note that we are unable to issue refunds for returned sale items or discounted items (unless faulty). A credit note to the value spent will be issued instead.
We recommend that you obtain proof of postage, as you are responsible for the returned goods until they arrive in our warehouse. A postage fee will be charged for all exchanges.
136 Victoria Chase